Terms of Use for Ticket Purchasers
These Terms of Use govern the purchase and use of tickets through the Karitickets platform. By accessing or using the platform to purchase tickets, you agree to be bound by these Terms.
1. About Karitickets
Karitickets is a digital ticketing and event technology platform that facilitates the listing, promotion, sale, and distribution of tickets on behalf of third-party event organizers, promoters, venues, and hosts (“Organizers”).
Unless expressly stated otherwise, Karitickets acts solely as an intermediary between ticket purchasers and Organizers and is not the host, promoter, producer, or operator of events listed on the platform.
2. Ticket Purchases
All ticket purchases made through the platform are subject to ticket availability and successful payment authorization.
- A confirmation email or SMS may be sent to the purchaser.
- A digital ticket or QR code shall be generated for event access.
- Tickets shall be deemed valid only if purchased through authorized Karitickets channels.
3. Pricing and Fees
Ticket prices are determined by the respective Organizer. Karitickets may charge additional fees which shall be displayed before checkout and are non-refundable unless otherwise stated.
- Booking fees
- Service fees
- Convenience fees
- Transaction processing charges
4. Refund Policy
All ticket sales are final. Refunds shall only be issued where:
- An event is cancelled.
- An event is postponed and refunds are authorized by the Organizer.
- A refund is required under applicable law.
Refund processing timelines may vary depending on the payment provider and banking institution.
5. Event Modifications
Organizers reserve the right to make changes to events, including:
- Changing event dates
- Altering venues
- Amending programming
- Substituting performers or speakers
- Modifying event schedules
Karitickets shall not be liable for such changes.
6. Admission Policy
Entry to an event remains subject to:
- Possession of a valid ticket
- Compliance with venue rules
- Compliance with Organizer policies
- Applicable age restrictions and identification requirements
Organizers reserve the right to deny admission or remove attendees for misconduct, intoxication, safety concerns, or violation of venue or event policies.
7. Ticket Restrictions
Tickets may not be:
- Duplicated
- Altered
- Forged
- Resold for unauthorized commercial gain
Karitickets reserves the right to invalidate any ticket suspected of fraud or unauthorized resale.
8. Liability Disclaimer
To the fullest extent permitted by law, Karitickets shall not be liable for:
- Cancellation, postponement, or alteration of any event
- Loss, injury, damage, theft, or expense suffered at an event
- Technical platform interruptions beyond reasonable control
9. Data Privacy
Personal information submitted through the platform shall be processed in accordance with Karitickets’ Privacy Policy.
10. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Republic of Uganda.