Questions ? We’ve got answers.

Organizers create and publish events or campaigns on the platform, while attendees and supporters can purchase tickets or contribute directly online.

Karitickets is available to event organizers, businesses, brands, creatives, communities, and individuals looking to sell tickets or raise funds.

Browse events, select your preferred event, choose your ticket type, and complete payment securely online.

Once payment is successful, your ticket will be sent via email or SMS and may also be accessible through your Karitickets account dashboard.

We accept mobile money, debit and credit cards, and other available digital payment options.

Tickets are generally non-refundable unless the event is cancelled or rescheduled and refunds are approved by the organizer.

You can contact support or log into your account to retrieve your purchased tickets.

No. Digital tickets and QR codes can be presented directly from your mobile device unless otherwise specified by the event organizer.

Create an organizer account, click “Create Event,” and follow the steps to upload your event details and ticket options.

Pricing starts from 5% platform fees depending on the service package selected.

Payout timelines vary based on agreement but are typically processed after the event or according to your selected payout terms.

Yes. Organizers have access to a live dashboard showing sales performance and attendee data.

Yes. Promotional and featured listing packages are available for organizers seeking increased visibility.

Yes. Organizers can use ticket scanning tools for secure event check-in and attendee verification.

Create an account, select “Start Campaign,” and upload your fundraising goal, story, and campaign details.

Individuals, businesses, creatives, churches, NGOs, and community groups can all launch campaigns.

Funds are disbursed to your nominated account according to the payout schedule and verification process.

Yes. Platform fees apply only when funds are successfully raised.

Yes. Karitickets uses secure payment processing and data protection measures to safeguard transactions.

You can reach the support team via email, phone, or the contact form on the website.

The support team can assist with payment, ticketing, and platform-related issues.